Sansaara Fabrizio Pvt Ltd
Welcome to Sansaara — your destination for beautifully handcrafted home décor.
We value the trust you place in us and are committed to protecting your privacy. This Privacy Policy describes how Sansaara Fabrizio Pvt Ltd (“we”, “us”, “our”) collects, uses, and safeguards your personal information when you visit or make a purchase from www.sansaaraonline.com (the “Site”).
By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect information to provide better services, improve your shopping experience, and ensure smooth order fulfillment.
A. Information You Provide Directly
- Personal details: Name, email address, phone number, billing and shipping address.
- Payment information: Card details, UPI, or other payment methods (processed securely by third-party payment gateways).
- Order details: Products purchased, order value, and transaction history.
- Communication: Messages, reviews, feedback, or queries shared via our website, email, or social media.
B. Information We Collect Automatically
When you visit our website, we may automatically collect:
- Device details such as IP address, browser type, operating system, and time zone.
- Pages viewed, time spent, and referral sources.
- Cookies and similar tracking technologies to personalize your browsing experience.
You can manage or disable cookies anytime through your browser settings.
2. How We Use Your Information
We use your information to:
- Process, confirm, and deliver your orders.
- Communicate order updates, offers, or service-related messages.
- Improve our website, products, and user experience.
- Respond to your queries or support requests.
- Detect, prevent, or address technical or security issues.
- Comply with legal obligations and enforce our policies.
We do not sell, rent, or trade your personal information with third parties.
3. Sharing Your Information
We may share your information only with trusted third parties who help us operate our business, such as:
- Courier and logistics partners (for order delivery)
- Payment gateways (for secure transactions)
- Marketing and analytics partners (to enhance your shopping experience)
These partners have limited access to your data and are bound by confidentiality obligations.
We may also disclose information if required by law or to protect our rights, property, or safety.
4. Payment Security
All payments made on www.sansaaraonline.com are processed through secure and encrypted third-party gateways that comply with PCI-DSS standards.
We do not store your full credit/debit card details on our servers.
Your transaction information is protected using advanced SSL encryption to ensure safe data transmission.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy — including legal, accounting, or reporting obligations.
You may request deletion or modification of your personal data by contacting us at sales@shopsansaara.com.
6. Your Rights
As a user, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of inaccurate information.
- Withdraw consent to receive marketing communications at any time.
- Request details on how your data is used or shared.
To exercise any of these rights, please email us at sales@shopsansaara.com.
We may require reasonable verification of your identity before processing such requests.
7. Cookies and Tracking Technologies
Our website uses cookies to:
- Keep your shopping cart updated
- Remember your preferences
- Analyze website traffic and performance
By using our website, you consent to our use of cookies.
You can manage cookie preferences through your browser settings, though disabling them may limit certain features of the website.
8. Email and Marketing Communications
By providing your email address, you consent to receive:
- Order confirmations and status updates
- Newsletters, offers, and new product announcements
You can unsubscribe anytime using the “unsubscribe” link in our emails or by contacting us directly at sales@shopsansaara.com.
9. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before sharing personal information.
10. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.
While we strive to safeguard your data, no method of transmission over the internet is completely secure. You use our services at your own risk.
11. Children’s Privacy
We do not knowingly collect or store information from individuals under the age of 18 years.
If you believe a minor has provided personal data on our site, please contact us immediately at sales@shopsansaara.com, and we will take steps to delete it.
12. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons.
All updates will be posted on this page with a revised “Last Updated” date.
Continued use of the website after any changes signifies your acceptance of the revised policy.
13. Contact Us
For any questions, feedback, or requests related to this Privacy Policy, please contact:
Sansaara Fabrizio Pvt Ltd
149, Second Floor, Indirapuram, Ghaziabad, Uttar Pradesh – 201014
+91 8368885487
sales@shopsansaara.com
14. Last Updated
This Privacy Policy was last updated on 10th October 2025.
Sansaara Fabrizio Pvt Ltd reserves the right to amend or modify this policy without prior notice.
